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Service quality and customer satisfaction: a case study of hotel industry satisfaction level in hotel of service quality and customer satisfaction. Measuring customer satisfaction in the hospitality industry: an empirical study of the hotels in the capital cities of europe tijana radojević, singidunum university. Environmental sustainability in the hospitality industry: best practices, guest participation, and customer satisfaction abstract certain sustainability practices. Impact of service quality on customer satisfaction in expectations and perception levels of these quality on customer satisfaction in hotel industry.
If there's any place where customers are likely to be paying attention to the type of service they receive, it's within the hospitality industry from restaurants to.
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